You know how to use candles?
Yeah, you light the wick.
Candle Facts 🖤
Ingredients
All container candles are made from 100% organic soy wax.
All fragance oils used by Doom Town & Country are clean burning fragrance oils that are phthalate free and made without ingredients found on California's Prop 65 list.
Boo-Away candle scents change seasonally. These are clean burning fragrance oils on default. When essential oils are available this will be noted.
Beeswax candles have no added fragrance
How to burn
Let the candles burns within sight, away from wandering drafts or anything that may ignite. Keep candles out of reach of curious apprentices and away from familiars or animal companions.
Before each use, trim the wick to 1/4", scissors or fingers are fine. Let the flames cast their spell until the melted wax reaches the edge of the container, this will provide an even burn and avoid tunneling. Do not exceed a 4 hour burn time.
Return the lid to container when not in use to protect the wax from dust and debris.
Once 3/4 of the candle's magic has been enjoyed, clean the container with hot soapy water and repurpose or recycle the container. If local, return it for a gift with your next in person purchase.
Returns & Exchanges 🖤
I do not offer returns or exchanges. If there is a problem with your order, please contact me within 5 days after the tracking states the item was delivered.
Shipping Information 🖤
Orders are packed within 3-5 business days and are shipped on Mondays & Wednesdays.
You will receive a confirmation email and tracking information. Once the item is issued a tracking number, it may take up to 24 hours to be updated and in the carriers system.
Doom Town & Country is not responsible for packages once it leaves with a carrier. Please contact the carrier if there are any issues regarding delay or delivery. This is a midwestern operation, there will be delays during winter months.
Information Privacy 🖤
This Information Privacy Policy outlines how Doom Town & Country collects, uses, and protects personal information when you use our online and in-person services, including our Big Cartel shop. We also outline how PayPal and Stripe, our payment processors, collect, use, and protect personal information when you make a purchase through PayPal or Stripe. By using our services, you consent to the collection and use of information as described in this policy.
**Information We Collect**
We collect personal information from you when you make a purchase or interact with our website, including your name, email address, shipping address, and payment details. This information is necessary to process your orders, communicate with you, and provide customer support.
**How We Use Your Information**
We use your personal information to fulfill your orders, communicate with you about your purchases, and provide customer support. We may also use your email address to send you promotional offers or updates about our products and services, but you can opt out of these communications at any time.
**Information Sharing**
We may share your personal information with third-party service providers, such as shipping carriers, to fulfill your orders. We do not sell or rent your personal information to third parties for marketing purposes.
PayPal and Stripe collect additional information necessary to process your payments, such as your credit card number, billing address, and other payment details. PayPal's and Stripe's use of your personal information is governed by their own Privacy Policies.
**Data Security**
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our website is encrypted using SSL technology to ensure the security of your information during transmission. We also follow industry best practices to protect your information stored on our servers.
**Your Rights**
You have the right to access, correct, or delete your personal information collected by us. You may also request that we stop using your personal information for marketing purposes. To exercise these rights, please contact us using the information provided below.
**Changes to This Policy**
We may update this Information Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any updates.
**Contact Us**
If you have any questions about this Information Privacy Policy or our privacy practices, please contact us through our Contact page.